Terms & Conditions

1. Acceptance of Terms

 

 

By accessing or using the Solera Vale website, scheduling services, or purchasing products, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

 

 

 

2. Services Provided

 

 

Solera Vale provides beauty, skincare, and laser hair removal services. All services are performed by trained and certified professionals.

We reserve the right to refuse service to anyone for safety, compliance, or professional reasons.

 

 

 

3. Appointment Policies

 

 

 

A. Booking

 

 

Appointments may be scheduled online, by phone, or in person. A valid phone number or email is required to confirm bookings.

 

 

B. Cancellations & No-Shows

 

 

To respect our staff’s time, we require:

 

• 24-hour notice for cancellations or rescheduling.

• A $25 fee will be charged for no-shows or cancellations made less than 24 hours before the appointment.

 

 

Frequent late cancellations or no-shows may result in restricted booking privileges.

 

 

C. Late Arrivals

 

 

If you arrive late, your appointment may be shortened or rescheduled to avoid delays for other clients.

 

 

 

4. Payments & Refunds

 

 

 

A. Payment Methods

 

 

We accept major credit cards, debit cards, and other approved payment methods.

 

 

B. Refund Policy

 

 

Payments for completed services are non-refundable.

Packages or prepaid sessions may be eligible for partial refunds only if no sessions have been used.

Product sales are final unless the product is defective upon purchase.

 

 

 

5. Medical & Treatment Consent

 

 

Before receiving any laser or skincare treatment, clients must:

 

• Complete and sign a medical intake form

• Disclose accurate health and medication information

• Follow all pre- and post-care instructions

 

 

Solera Vale is not liable for adverse outcomes resulting from withheld information, failure to follow care instructions, or use of non-approved products.

 

 

 

6. Eligibility for Services

 

 

Clients must be at least 18 years old or have a legal guardian present to sign consent.

Solera Vale reserves the right to decline service if a treatment is not medically appropriate or safe.

 

 

 

7. Results Disclaimer

 

 

Individual treatment results vary based on:

 

• Hair type

• Skin condition

• Adherence to treatment plan

• Consistency of sessions

 

 

No specific results or outcomes are guaranteed.

 

 

 

8. Intellectual Property

 

 

All website content—including text, logos, images, graphics, videos, and branding—is the property of Solera Vale.

You may not copy, reproduce, or distribute any content without written permission.

 

 

 

9. Website Usage

 

 

 

A. Accuracy of Information

 

 

We strive to provide accurate and up-to-date information but do not guarantee that all content is error-free.

 

 

B. Third-Party Links

 

 

Our website may contain links to third-party services. We are not responsible for their content, privacy practices, or actions.

 

 

 

10. Liability Limitation

 

 

To the fullest extent permitted by law, Solera Vale is not liable for:

 

• Damages arising from misuse of our website

• Losses related to service outcomes

• Unauthorized access to your information

• Actions of third-party service providers

 

 

Our total liability is limited to the amount you paid for the relevant service.

 

 

 

11. Privacy Policy

 

 

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

 

 

 

12. Changes to These Terms

 

 

Solera Vale may update these Terms & Conditions at any time. Updates will be posted on this page with a new effective date. Continued use of our services means you accept the updated terms.

 

 

 

13. Contact Information

 

 

If you have questions about these Terms & Conditions, you may contact us at:

 

Solera Vale

1400 Terradyne Rd, Suite #303

Andover, KS 67002

Phone: 316-530-3313

Email: soleravale@icloud.com

Website: www.soleravale.com